Skillship’s Refund Policy: 

At Skillship, we understand that our students’ satisfaction and trust in our services are paramount. We strive to provide high-quality educational content and experiences. However, we also recognize that situations may arise where a student needs to seek a refund for a course or service. To ensure transparency and fairness, we have established a comprehensive refund policy. 

1. Eligibility for Refunds: 

   – Skillship offers refunds in specific circumstances, such as dissatisfaction with the course content, technical issues, or errors on our part. Please note that refund eligibility may vary depending on the type of course or service you have enrolled in. 

2. 7-Day Money-Back Guarantee: 

   – Skillship provides  one week money-back guarantee for all our courses. If you are dissatisfied with a course within 1 week of your purchase, you are eligible for a full refund, no questions asked. 

3. Technical Issues: 

   – In case of technical issues or difficulties accessing the course materials, our support team will make every effort to resolve the problem. If we cannot resolve the issue to your satisfaction, you may be eligible for a refund. 

4. Errors on Skillship’s Part: 

   – If we make errors in course content, billing, or other administrative matters, you are entitled to a full refund. 

5. Refund Process: 

   – To request a refund, you must contact our customer support team through the specified channels, which are typically available on our website or within the course platform. 

   – You will be required to provide details about your issue, along with proof of purchase, such as an order confirmation or receipt. 

   – Skillship will evaluate each refund request on a case-by-case basis, and the decision will be made within a reasonable time frame. 

6. Payment Methods: 

   – Skillship will refund your payment through the same method you used for your purchase. For example, if you made a payment via credit card, the refund will be credited back to the same card. 

7. Exclusions: 

   – Skillship’s refund policy does not apply to certain situations, including but not limited to: 

     – Courses that have been completed or are significantly progressed (usually more than 40% completed). 

     – Cases where a student has violated Skillship’s terms of service or code of conduct. 

     – Refund requests made outside the specified time frames or without proper documentation. 

8. Course Cancellation: 

   – Skillship reserves the right to cancel a course due to unforeseen circumstances, such as low enrollment or instructor unavailability. In such cases, affected students will receive a full refund of their course fees. 

9. Changes to the Refund Policy: 

   – Skillship reserves the right to update and modify the refund policy. Any changes will be posted on our website, and the revised policy will apply to all future purchases. 

10. Contact Information: 

    – For all refund-related inquiries, you can reach out to Skillship’s customer support team at info@skillship.in or +91 9368408577. Our support team is available during business hours to assist you. 

Skillship is committed to ensuring that our students have a positive and satisfying learning experience. Our refund policy is designed to balance the needs of our students with the operational requirements of our platform. We encourage you to reach out to our support team with any questions or concerns regarding refunds or any other aspect of your Skillship experience.